As a seasoned expert with over 30 years of bankruptcy-industry experience, Melanie brings immense insight to her role as Regional Director. Having served as both a paralegal and trustee administrator, she has substantive case-management knowledge and a deep understanding of the administrative obstacles that impact Chapter 7 trustees. Drawing on her significant time “in the trenches”, Melanie utilizes a practical application combined with customized workflows to provide nuanced support to her clients in Alaska, California, Hawaii, Idaho, Kentucky, Nevada, Oregon, Utah, Virginia, Washington, and Wisconsin. Over the years, she has cultivated strong relationships with her clients and they rely on Melanie as an invaluable administrative service partner they can always count on. Internally, she is viewed as a helpful resource in identifying solutions to even the most complex case and claim challenges.