As Software Support Analyst, Bill provides assistance on Stretto’s proprietary technology platforms. Drawing on nearly 10 years of software support expertise, Bill provides value by efficiently resolving any issues so Chapter 7 Trustees can return to their normal business operations in a timely manner. Clients rely on his patient, thoughtful approach to problem-solving and appreciate his attention-to-detail and follow-up on more complex matters. Internally, he is viewed as a helpful resource, always willing to assist, and is held in high regard by his colleagues across departments. Previously, Bill held software support positions at Washington Mutual and Verizon Wireless.